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service

SERVICE COMMITMENT

In order to create famous brands, enhance corporate reputation and establish corporate image, we adhere to the principle of “all pursuit of high quality and customer satisfaction” and the principle of “best price, most considerate service and most reliable product quality”. You solemnly promise:

Product quality commitment:

1. The quality record and test data are available for the manufacture and testing of the products.
2. For the testing of product performance, we sincerely invite users to inspect the whole process and full performance of the product in person. After the product is confirmed, it will be shipped and shipped.

Product price commitment:

1. In order to ensure the high reliability and advancement of the products, the selection of the system uses domestic or international high-quality brand-name products.
2. Under the same competitive conditions, our company will provide you with the best price at the best price without reducing the technical performance of the products and changing the parts of the products.

1. Product delivery time: As far as possible according to user requirements, if there are special requirements and need to be completed in advance, our company can specially organize production and installation, and strive to meet user needs.
2. When the product is delivered, our company provides the following documents to the user;
① Technical Maintenance and Repair Manual
②  Installation overview
③ Purchased parts and manufacturers
④  Provide a list of consumables, spare parts, and a certain amount of spare parts

1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2, service objectives: service quality wins customer satisfaction
3. Service efficiency: If the equipment fails during the warranty period or outside the warranty period, the supplier can reach the site and start maintenance within 24 hours after receiving the notice.
3. Service principle: The warranty period of the product is one to twelve months. During the warranty period, the supplier will repair and replace the parts damaged by quality reasons for free. The parts outside the warranty period will be damaged. Equipment damage caused by human factors of the demand side, and the parts repaired or provided by the supplier are calculated at cost.

Delivery commitment

Service commitment